Frequently Asked Questions
Everything you need to know about your Power Systems gear.
What is the standard shipping time for gym equipment?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while heavy equipment like power racks may take 7-10 business days via freight.
Do you offer a warranty on your products?
Yes, all Power Systems products come with a minimum 1-year manufacturer warranty. Premium equipment such as barbells and benches often carry extended or lifetime structural warranties.
Can I return an item if I am not satisfied?
We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs for heavy equipment may be the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Klarna and Affirm for larger purchases.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery status in real-time.
Do you offer bulk discounts for commercial gyms?
Absolutely. For bulk orders or commercial facility outfitting, please contact our dedicated B2B sales team at sales@powersystems.com for custom quotes.